Leave us a message and we will reply via email.

Monday to Friday 8am-4pm AEST. If our team is unavailable you can leave a voice message and we will call you back.

Back to Shop

Pet Questions

Account

vet-n-pet DIRECT

We have a knowledge base loaded with commonly asked questions and answers about all kinds of pets and pet questions.Please visit our Help Centre here: <a href="https://help.vetnpetdirect.com.au">https://help.vetnpetdirect.com.au</a>If you still need help please contact us via Live Chat or our Contact Form and one of our vet nurses will be happy to assist.&#xA0;Please note our advice is of a general nature only and for specific concerns about your pet you should contact your local veterinarian. For emergency situations please contact your local veterinarian or animal hospital immediately.

We have a knowledge base loaded with commonly asked questions and answers about all kinds of pets and pet questions. Please visit our Help Centre here: https://help.vetnpetdirect.com.au. If you still need help please contact us via Live Chat or our C

I have a question about my pet

General

How can I change my Auto-Ship Order?

Why has the price of an item in my Auto-ship order changed?

Is there a membership fee?

How can I set up a repeat order?

Auto-Ship Orders

Where are we located?

Price Matching

Can I pick up my order?

Can I buy more than what you have available?

How to place an order

Australian Shipping

International Shipping

How to return an item

Can I get a Tax Invoice?

Off Label Use of Vet Products

Business Registration Details (ABN and ACN)

I have a question about my petUpdated 4 months ago